1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by Scio Health Concierge, LLC ("Scio Health Concierge," "we," "our," or "us"). By using our services, including our text messaging program, you agree to these Terms.


2. SMS Messaging Program

Scio Health Concierge provides appointment reminders, service updates, and concierge support messages to clients who have chosen to receive text messages from us.


3. Consent to Receive Text Messages

By providing your mobile phone number and consenting to receive text messages from Scio Health Concierge, you agree to receive text messages related to our services. Consent to receive SMS messages is not a condition of purchasing any services. Message frequency may vary. Message and data rates may apply.


4. How to Opt Out

You may opt out of receiving SMS text messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS messages from Scio Health Concierge.


5. How to Get Help

Reply HELP to any text message for assistance, or contact us at 415-663-4663 or [email protected]. For additional information, please review our Privacy Policy and these Terms of Service.


6. Privacy and Data Use

We respect your privacy. For details about how we collect, use, and protect your information, please review our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information will not be sold, rented, leased, or otherwise shared with third parties for their marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes.


7. No Medical Advice

Scio Health Concierge is not a medical practice. Text messages and other communications are provided for informational, educational, and service coordination purposes only. They do not constitute medical advice and should not replace the advice, diagnosis, or treatment of a qualified healthcare professional.

Text messaging should not be used for medical emergencies.

If you are experiencing a medical emergency, call 911 or seek immediate medical care.


8. Limitation of Liability

To the maximum extent permitted by applicable law, Scio Health Concierge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or text messaging communications.


9. Changes to These Terms

We may update these Terms from time to time. The most current version will always be posted on our website. Your continued use of our services after any changes become effective constitutes your acceptance of the revised Terms.


Effective Date: July 20, 2026